Providing a 1st class service is at the core of our marketing strategy
Thank you for completing our customer feedback form. We take on board all comments, and implement changes to ensure we continue to provide a first class service.
Your feedback is important to us, because we:
- like to have happy customers
- rely upon recommendations and referrals from satisfied customers for future work
Some improvements we have made over the years as a result of client feedback:
- Improving on the industry standard by offering insurance backed guarantees from a rated insurer – insurance backed guarantees underwritten at Lloyd’s
- Developing methods and equipment that get rid of knotweed in just days – Xtract™, eco-innovative equipment
- Developing our Resi-Dig-Out method, based on Xtract™ for residential customers who do not want herbicide treatment programmes
These improvements have led to a growing volume of highly valued referral business. In fact over 50% of Environet’s new business comes from repeat or referral work – we’re working on improving that figure by continuously enhancing the Japanese knotweed removal service we provide our customers.
If you know someone who needs help with a knotweed problem and you think we’ve done a good job for you, let us do a good job for them. Tell your friends, relations or work colleagues about us. We’ll send you a big thank you and make sure we do an excellent job for them.
If you have any further comments you would like to make about our service, please get in touch today on 01932 868 700.